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Reviews
Amanda Ghatorra - 1 year ago
Very helpful and understanding customer service!
It seems like I had a defective product.
After sending them some photos and asking for guidance, they gave me a voucher with free shipping so I can get a new product. I guess you can already feel the vibe from all the other reviews, but yes, I can only confirm the good quality and intention of the team behind this site.
Grzegorz Jaśkowski - 1 year ago
Great customer support. My package didn’t arrive on time hence I contacted them to find out what’s going on. They came back rapidly and offered me a free replacement. I’m waiting for a good stuff to come now. Hope it arrives quickly and in good condition.
Civic Grows (Civicgrows) - 1 year ago
Brilliant company lovely staff that go above and beyond to help also the quilty of strains is great brilliant company pics of nee do-si-do auto
Jose Mauricio Mejia Guerrero - 2 years ago
I have bought on this page twice, and exquisite service was received on both occasions.
They are punctual in terms of their deliveries, the information available, the quality of their products, and above all, the after-sales service is unmatched.
I have shopped on other websites that compete with Zamnesia, and there are no equals. Keep up the good work, guys!!
Glitch82 - 2 years ago
So far my experience with Zamnesia has been great. I had trouble with one of my grows and they were very helpful. Their customer service is 5 star and their products are great value for money and top quality. I would highly recommend their services to anyone
Luís C - 2 years ago
This company has AMAZING policies and customer support. Always answer the e-mails and help as much as they can. My package got returned, yet they let me put an extra item in and they sent it back completely for free!!! Will definitely buy from them from now on, they have a entire world of products on their site. Prices are great, price selection even better, customer support top notch. A deserved 5 stars!!!
Pö - 2 years ago
I had a wonderful experience with Zamnesia. The products are good quality but the customer support is out of this world!
They were all very helpful, patient and willing to help. It really is a company that cares about their customers and that is very valuable to have!!
I highly recommend and I promise you you won't be disappointed.
YaMaJa85 - 2 years ago
I love Zamnesia. Fast shipping and amazing products. But the brilliant part is the customer service. I only ever had one defective product. I sent them a few pictures and in less than 24 hours they sent me a replacement for free. Plus they reply very quickly and they are very polite and friendly. 100% 5 Star rating for me. Never gonna order anywhere else ever again.
Dirk Van Hauwaert - 2 years ago
Only one seed of my first batch grew up. Luckily Zamnesia sent a follow-up mail on how I was doing with their seeds.
Received a number of questions and a link to a guide (my issue probably: too much contact with my hands I think).
Anyway: I'm being sent some seeds to try again! What great service, they are the best!
Hami'Drezza - 2 years ago
This was the best customer service I have ever experienced. The products are outstandingly professional and well discrete packaged and very quick delivery. Very Good quality substrate and again, great customer service. Definitely gonna order my whole grow room equipment and needs from Zamnesia!
Please keep up the great work you’re doing.
It’s all Love!!
Carlos Caras Muñoz - 3 years ago
Those guys are the best. You may find many head shops out there, but the support is just awesome. I experienced some issues in my cultivation process and I got a full support from them. At the end, they decided that the grow kit was defective from start and sending replacements out of charge, how nice. I totally recommend them and I will buy in the near future.
Daniel Robertson - 3 years ago
I am a repeat customer and loyal Zamnesia client. Their products are… awesome. The Utopia truffles are a really cool product. Zamnesia customer support has also been… amazing!
synonyms - - 3 years ago
Absolutely the best service in the game. Understanding and helpful.
I had a unfortunate situation with my order, which was handle in what can only be said as "far beyond" any reasonable expectation.
Thank you for making my winter months a bit brighter and way more manageable.
would give 10 stars if i could.
kate marshall - 3 years ago
Wow, fantastic service! Fast delivery, amazing customer service, amazing products. I forgot to order a misting bottle with my kits and the minimum order online was 20€, far above the price of a misting bottle. I sent an email to ask if they might ship it specially and they immediately replied and would like to gift me two misting bottles as a welcome gift. It far exceeded my expectations and is simply really nice of them.
Джамал Марли - 3 years ago
Great store and great Zamnesia team. Helped with the order, answered all questions, customer support at the highest level. Delivery of goods without problems. And also an excellent loyalty program. The range of goods is also at a high level. I recommend this store to everyone. And I myself will use goods and services in the future.
